Product · Communications

Email, SMS, and phone. One AI. One conversation.

Most sales stacks treat email, SMS, and phone as separate tools, separate inboxes, separate histories. The lead who texted on Saturday and emailed on Tuesday gets a reply that has no idea about the other conversation. The team has no idea either. The phone system is a bolt-on that doesn’t know what the CRM knows.

Run Wild puts all of it in one place. One AI. One memory. One timeline. One number.

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How it works

The whole conversation, in one place.

01

One unified timeline

Every contact has a single timeline that stitches email, SMS, and calls in order.

02

AI works the channel they prefer

A lead who texts gets a text. A lead who emails gets an email. The AI follows the lead.

03

Team sees everything, can act inline

Read the thread, reply by email, send a text, or place a call from the same view.

04

Missed calls trigger auto-text

Every missed call sends a follow-up text in seconds with a booking link. Recoveries land in the same timeline.

05

On Scale, the AI answers and places calls

Inbound and outbound voice handled by the AI. Same identity, same memory, same pipeline.

Unified inbox

One employee. Every channel. One memory.

Cross-channel memory

Saturday text and Tuesday email read as one conversation. The AI never asks the lead to repeat themselves.

Unified contact timeline

Email, SMS, and voice in chronological order with the AI’s actions inline. Owned by the contact, not by the channel.

In-line action

Reply, text, or call from the timeline without switching apps or losing context.

Real-time visibility

See what the AI is doing as it happens. Take over any thread in one click.

Phone system

The phone, finally part of the same operation.

Shared business number

Your AI and your team share one number per location. Leads call one place. The right person picks up.

Missed-call auto-text recovery

Every missed call triggers a follow-up text with a booking link in seconds. No lead falls through.

AI answers inbound (Scale)

On Scale, the AI picks up the calls your team can’t. They qualify, book, and hand off cleanly.

AI places outbound (Scale)

The AI runs outbound voice campaigns for leads that prefer phone. Same identity, same scripts you approved.

Softphone for iPhone and Android

Your team takes calls on their own phones using the business number. Works anywhere with signal.

Advanced inbound routing

Route by source, by time of day, by intent, or to the AI itself. Set the rules, the routing engine handles the rest.

Recording and compliance built in

Two-party consent recording where required. A2P 10DLC handled on Growth and Scale. Compliance is not a checklist.

Questions about Communications.

Powered by your AI employee, working a pipeline they built.

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