Home Services
Convert estimate requests into booked jobs with instant responses, qualification, and scheduling that works even after hours.
The outcome
Turn inbound estimate requests into booked appointments and jobs—without missed calls, slow replies, or messy handoffs.
Run Wild helps home service teams:
- respond in seconds to form fills and missed calls
- qualify by service type, location, and urgency before dispatching time
- schedule estimates automatically and reduce no-shows
- keep every lead owned, tracked, and followed up consistently
The problem (why estimate requests don’t convert)
Home service leads are urgent and competitive. Most revenue loss comes from:
- Slow response: the first contractor to reply often gets the job.
- Missed calls: voicemail rarely converts without immediate follow-up.
- After-hours gaps: evenings and weekends are peak “research and request” time.
- Weak qualification: out-of-area, wrong job type, or low-intent leads waste time.
- Inconsistent follow-up: estimates don’t get confirmed, and prospects disappear.
How Run Wild works for Home Services
A simple system from request → qualified lead → booked estimate → job.
- Respond instantly via SMS/email when a request comes in
- Rescue missed calls with immediate text-back and scheduling options
- Qualify automatically (service type, zip, urgency, photos/notes if needed)
- Route to the right team (territory, crew type, or sales rep)
- Book the estimate without back-and-forth
- Confirm + remind to reduce no-shows and last-minute cancellations
What you can automate (and what stays human)
Automate
- first response to estimate requests
- missed-call follow-up
- job-type and service-area qualification
- estimate scheduling and confirmations
- reminders and rescheduling
- pipeline updates, tasks, and activity logging
Keep human
- pricing/quote creation
- on-site diagnosis and final scope
- objection handling and closing
- exceptional customer situations
Top use cases in Home Services
1) Form fill → booked estimate
Trigger: lead submits a “Get a quote” form
Run Wild does: instant SMS reply → asks service type + zip + timeline → offers estimate windows → books and confirms
Result: more estimates set from the same ad/SEO spend
2) Missed call rescue
Trigger: inbound call goes unanswered
Run Wild does: immediate “Sorry we missed you—want to schedule?” text → collects basic details → books
Result: recover high-intent calls that normally disappear
3) After-hours lead capture
Trigger: request comes in at night/weekend
Run Wild does: instant acknowledgement → captures details → offers next-available appointment times → hands off to the right rep
Result: you start the day with booked estimates instead of a cold backlog
The metrics that matter
- time to first response
- % of missed calls recovered
- lead → booked estimate rate
- show rate for estimates
- follow-up completion rate
- lead leakage (leads with no owner / no next step)
Powered by Run Wild
- Speed-to-Lead Automation
- After-Hours Lead Coverage
- Lead Qualification & Routing
- Automated Follow-Up
- Reduce No-Shows
Core product:
- Intelligent Messaging (SMS + Email)
- AI Lead Triage (Qualify + Route)
- Appointment Scheduling
- Magic Inbox (Shared Inbox)
- Pipeline Automation
- Analytics & Insights
Implementation (what to expect)
- Connect your lead sources (forms, inboxes, call routing) and calendars
- Define service area rules, job types, and qualification questions
- Set booking windows and confirmation/reminder cadence
- Launch with one service line, then expand to additional crews/territories