Speed-to-Lead Automation
Respond in seconds across SMS, email, and voice so you win more leads before competitors reply.
Who this is for
- Appointment-driven businesses where the first reply wins (home services, wellness, real estate, agencies, B2B inbound)
- Teams generating inbound leads from ads, forms, chat, and phone calls
- Anyone losing deals to slow response, missed calls, or inconsistent follow-up
The problem
Minutes matter. When a lead reaches out, they’re often contacting multiple providers at once. If you respond late, you’re no longer in the running.
Common failure points:
- form fills sit unanswered for 15–60 minutes
- missed calls don’t get recovered
- nights/weekends create a backlog of cold leads
- reps are busy and triage is inconsistent
The outcome
Speed-to-Lead Automation is designed to improve:
- Time to first response (seconds, not minutes)
- Lead-to-meeting conversion (more booked appointments from the same lead volume)
- Missed-call recovery (more second chances)
- After-hours capture (less revenue leakage)
How Run Wild delivers it
- Instant first response via SMS and email the moment a lead comes in
- Inbound call handling routes callers correctly and triggers missed-call rescue flows
- Intent detection + triage chooses the right next step (qualify, schedule, escalate)
- Scheduling and handoff turns conversations into booked meetings quickly
What’s automated vs what stays human
Automated
- immediate replies (SMS/email)
- missed-call follow-up
- basic questions + qualification prompts
- scheduling prompts and booking flow
- pipeline updates and activity logging
Human-owned
- complex objections and edge cases
- high-stakes conversations
- closing calls and negotiation
- final approval where required (optional)
Common scenarios (plays)
Play 1: New inbound lead from paid ads
Trigger: lead submits a form from Google/Meta
Run Wild action: instant SMS + email → ask 1–2 key questions → offer meeting times
Result: you’re first, and the lead moves directly toward booking
Play 2: Missed call during business hours
Trigger: inbound call not answered
Run Wild action: immediate “sorry we missed you” SMS + booking options → notify the team
Result: recover high-intent leads that normally disappear
Play 3: After-hours inquiry
Trigger: lead reaches out at night or on weekends
Run Wild action: instant acknowledgement → capture details → propose next available times
Result: you wake up to qualified conversations and meetings on the calendar
Powered by
- Intelligent Messaging (SMS + Email)
- AI Lead Triage (Qualify + Route)
- Appointment Scheduling
- Magic Inbox (Shared Inbox)
- Pipeline Automation
Implementation notes
- Typical setup: define business hours, routing rules, and qualification questions; connect messaging and calendars.
- Best practice: keep the first response short, then move quickly into one clear next step (schedule or qualify).