Med Spas & Aesthetics

Docs

Turn ad leads into booked consultations with fast SMS conversations, smart qualification, and automated reminders.

The outcome

Convert more paid leads into booked consultations with fast, natural SMS conversations—then keep them from no-showing with automated confirmations and reminders.

Run Wild helps med spas:

respond instantly to Instagram/Facebook and website leads
qualify interest and readiness without sounding robotic
book consults automatically and reduce no-shows
keep every conversation and handoff in one place

The problem (why ad leads don’t book)

Med spa lead flow breaks down because:

Slow response: leads are shopping multiple clinics at once.
DM-to-booking friction: long back-and-forth kills momentum.
Unqualified inquiries: curiosity leads clog schedules.
No-shows: consults get booked but not confirmed, and calendars suffer.
Staff workload: front desk can’t keep up when ads perform well.

How Run Wild works for Med Spas

From “I’m interested” → qualified → booked consult → showed up.

Respond instantly via SMS/email (even when your team is busy)
Handle common questions (availability, pricing ranges if allowed, next steps)
Qualify automatically (treatment interest, timeline, readiness)
Book the consultation without back-and-forth
Send confirmations + reminders and support rescheduling
Keep the pipeline updated so staff know who’s next and why

What you can automate (and what stays human)

Automate

first response to ad leads
treatment-interest intake questions
consult scheduling
reminders, confirmations, reschedules
follow-up for “opened but didn’t book”
pipeline updates and summaries

Keep human

medical suitability and clinical nuance
pricing/package recommendations
high-touch concierge experience
closing and upsell conversations

Top use cases in Med Spas & Aesthetics

1) Ad lead → consult booked in minutes

Trigger: lead comes from IG/FB ads
Run Wild does: instant SMS → confirms treatment interest + timeline → offers times → books consult
Result: higher lead-to-consult conversion without adding staff

2) “How much is it?” without losing the lead

Trigger: lead asks about price immediately
Run Wild does: shares an approved range/starting point (if configured) → asks one qualifier → moves to scheduling
Result: fewer dead-end price chats; more consults booked

3) No-show reduction with confirmations + reminders

Trigger: consult booked
Run Wild does: confirmation message → reminders (24h/2h) → reschedule flow if needed
Result: fewer empty slots and better calendar utilization

The metrics that matter

response time to ad leads
lead → consult booked rate
show rate / no-show rate
consult → treatment conversion (tracked in CRM)
follow-up completion rate

Powered by Run Wild

Core product:

Implementation (what to expect)

Connect lead sources (Meta leads, website forms) and calendars
Define intake questions and approved responses for common topics
Set booking rules (consult length, hours, provider calendars)
Configure reminder cadence and rescheduling rules

Next step

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